Reference

Legal Framework at tancap88

tancap88 operates under a clearly defined legal framework that governs your account, your data, and how transactions — including those via DANA, OVO, GoPay and QRIS — are…

Jurisdiction-Dependent AccessData Retention PolicyQRIS & DANA Transaction TermsAccount Rights & ObligationsCookie & Privacy Notice

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Our Legal Posture and Your Rights

tancap88 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our terms of service are written for the Indonesian market and are governed by the jurisdiction in which tancap88 is registered. Use of this platform, including deposits made through DANA, OVO, GoPay or QRIS, constitutes acceptance of these terms. Where local law permits, you may create

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an account, deposit funds and request withdrawals subject to identity verification. Indonesian residents should be aware that eligibility depends on local law, and it is your responsibility to confirm that accessing our services is permitted in your location. We retain transaction records for a minimum of
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twelve months from the date of each activity, and account data is held for as long as the account remains active or as required by applicable regulation. You may request a summary of the data we hold on your account by contacting our support team.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

HUBUNGI TIM LEGAL

How to Reach Us on Legal Matters

If you have a question about our terms, your account rights, or a transaction dispute involving DANA, OVO, GoPay or QRIS, our support team handles legal queries through three dedicated channels. Players in Denpasar and across Indonesia can reach us at any time — our team is available around the clock, seven days a week, to log and respond to formal requests within one business day.

Team online

Live Chat

Open the chat widget at the bottom-right of any page on tancap88.xyz. Legal queries are flagged to our compliance desk and receive a written acknowledgement within one hour of submission.

Email Support

Send detailed legal or account-rights requests to our support email. We respond within one business day and attach a reference number so you can track the status of your request.

Help Desk Portal

Submit a formal dispute or data-access request through the in-account Help Desk. Navigate to your account dashboard, select 'Help', then 'Legal Request' to log your case directly with our compliance team.

KEAMANAN & AKUNTABILITAS

How tancap88 Handles Your Account and Data

We apply a layered approach to account security and data stewardship so that every interaction — from a Dragon Tiger session to a QRIS withdrawal — is logged, encrypted and handled under…

Data Encryption

All account data, including payment details from DANA and OVO transactions, is encrypted at rest and in transit using industry-standard TLS protocols. No raw card or wallet credentials are stored on our servers.

Cookie Policy

We use session cookies for login persistence and analytics cookies to measure which game categories — such as Dragon Tiger tables or Rocket Crash rooms — are visited most. You may disable non-essential cookies in your browser settings at any time.

Account Security

Your account is protected by password hashing and optional two-factor authentication. If we detect unusual login activity — for example, a new device or a location inconsistent with your usual access — we flag the session for review before proceeding.

Data Retention

We retain account activity logs, including GoPay and QRIS deposit records, for a minimum of twelve months. After account closure, anonymised statistical data may be kept for up to thirty-six months in accordance with our internal audit policy.

Compliance Contact

Our designated compliance officer reviews all formal legal requests. You can address correspondence directly to the compliance desk through the Help Desk portal or via email, and you will receive a reference number within one business day.

Requesting Changes

To update, correct or request deletion of your personal data, log in to your account, open the 'Settings' menu, and select 'Data & Privacy'. Alternatively, submit the request through live chat and our team will process it within five working days.

Legal Questions You Actually Ask

These are the legal and policy questions we receive most often from Indonesian account holders. Each answer reflects the actual rules applied to your tancap88 account, covering data rights, transaction records, access eligibility, and how to reach our compliance team when it matters.

Access to tancap88 depends on local law. It is your responsibility to confirm that using our platform is permitted in your area. We do not override regional legal restrictions, and eligibility varies by location.

We store your registration details, login timestamps, and transaction records — including DANA, OVO, GoPay and QRIS deposits and withdrawals. This data is encrypted and retained for a minimum of twelve months from each activity date.

Yes. Log in, go to 'Settings', then 'Data & Privacy', and submit a data-access request. Alternatively, contact our support team via live chat. We process data requests within five working days and provide a structured summary.

Navigate to your account dashboard, select 'Help', then 'Legal Request', and describe the disputed transaction with the date and amount. Our compliance desk will review the payment log and respond within one business day with a reference number.

After closure, identifiable account data is deleted or anonymised within thirty days unless retention is required by regulation. Anonymised statistical records may be kept for up to thirty-six months for internal audit and compliance purposes.

We do not sell personal data. We share limited transactional data with payment processors — such as those operating DANA and OVO rails — strictly to complete your requested transactions and in line with our privacy policy.

Open 'Settings' inside your account and select 'Profile'. Changes to core identity fields may require document verification. If you encounter any issue during the update process, our live chat team is available around the clock to assist.

Legal Framework at tancap88

How to Reach Us on Legal Matters

Live Chat

Email Support

Help Desk Portal

How tancap88 Handles Your Account and Data

Data Encryption

Cookie Policy

Account Security

Data Retention

Compliance Contact

Requesting Changes

Legal Questions You Actually Ask

01 Is tancap88 accessible where I live in Indonesia?

02 What data does tancap88 store about my account?

03 Can I request a copy of my personal data?

04 How do I dispute a transaction made via QRIS or GoPay?

05 What happens to my data if I close my account?

06 Does tancap88 share my data with third parties?

07 How do I update my registered email or account details?

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